Lost my under 16 oyster card?

Question

I lost my Under 16 Oyster Card. What number shall I call to get a replacement and I know it costs £10. I'm in the UK btw. :') Thanks.

Answer 1

If you have an Oyster online account and you know the Oyster card number and security answer you set up when you registered or protected your Oyster card, you can report your card as lost or stolen and order a replacement online. Your lost or stolen card will be stopped so no-one can use it, and your replacement card will be sent to you by post.



Alternatively, you can contact the Oyster helpline on 0845 330 9876 (08:00-20:00 daily), and we'll stop the lost or stolen card so no-one can use it. You can then transfer tickets to a replacement card or get a replacement Oyster card by post. If you want to transfer a season ticket to your new card, there must be at least 24 hours of the original ticket left.